TERMS OF SERVICE

Welcome to Glowette Studios. By using our website, browsing our store, or placing an order, you agree to the following Terms of Service.

Store Information

Glowette Studios is an online beauty, self-care, skincare, hair-care, dental-care, and wellness accessory store.

Throughout this site, “we”, “us”, and “our” refer to Glowette Studios. “You” and “customer” refer to anyone using our website or purchasing from us.

Product Information

We do our best to ensure product descriptions, images, prices, colours, and information are accurate. However, slight variations may occur due to screen settings, lighting, supplier updates, packaging changes, or product batch differences.

Product packaging may vary from photos shown.

Props, accessories, or decorative items shown in images are not included unless clearly stated in the product description.

We reserve the right to update, correct, or change product information at any time.

Orders

By placing an order, you confirm that all information provided is accurate and complete.

Glowette Studios may cancel or refuse an order if:

• The product is unavailable
• Payment cannot be verified
• The order appears fraudulent
• There is a pricing or product error
• The shipping information is incomplete or incorrect
• We are unable to fulfil the order

If we cancel an order after payment has been made, we will arrange a refund where appropriate.

Pricing

All prices are listed in New Zealand Dollars unless otherwise stated.

Prices may change at any time without notice.

We reserve the right to correct pricing errors or website mistakes.

Product Use Disclaimer

Our products are beauty, self-care, hygiene, dental, skincare, and personal-care accessories. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Results may vary between customers.

We do not guarantee specific skincare, anti-aging, dental, hair-care, or beauty results.

Customers are responsible for using products safely, gently, hygienically, and as intended.

Stop using any product immediately if irritation, pain, redness, swelling, bleeding, sensitivity, or discomfort occurs.

If you have sensitive skin, allergies, a medical condition, dental concerns, skin concerns, scalp concerns, or are unsure whether a product is suitable for you, please speak with a qualified professional before use.

Product Safety

Customers must use products carefully and responsibly.

Sharp tools, razors, blackhead tools, pimple tools, and facial tools must be kept away from children and used with care.

Reusable tools should be cleaned before and after use where appropriate.

Do not use skincare or facial tools on broken, infected, irritated, sunburnt, or sensitive skin.

Glowette Studios is not responsible for misuse, overuse, incorrect use, unsafe use, poor hygiene, allergic reactions, or failure to follow instructions.

Website Use

You agree not to misuse our website, commit fraud, upload harmful code, copy our content, abuse our team, or interfere with the operation of our store.

We reserve the right to refuse service, cancel orders, block access, or take action if these terms are breached.

Intellectual Property

All website content, images, branding, logos, product descriptions, designs, and marketing material belong to Glowette Studios or are used with permission.

You may not copy, reproduce, use, edit, or resell our content without written permission.

Limitation of Liability

To the maximum extent permitted by law, Glowette Studios is not responsible for indirect loss, customer misuse, shipping delays outside our control, allergic reactions, courier issues, website downtime, or customer error.

Nothing in these terms limits your rights under New Zealand consumer law.

Changes to These Terms

We may update these Terms of Service at any time. Continued use of our website means you accept the updated terms.